FAQ

Have Questions?

Here are the most common questions from our global partners regarding CRGO materials, transformer core customization, and SKD/CKD assembly support

What CRGO materials do you use for your cores?

We primarily use top-tier grain-oriented silicon steel from Baosteel, WISCO, and Shougang. We can also provide POSCO and Nippon Steel upon specific request, ensuring the lowest no-load loss for your transformers.

Can you customize cores based on our engineering drawings?

Yes. With 8 years of manufacturing experience, we specialize in precision-cut cores tailored to your exact specifications. We support step-lap seams to maximize magnetic efficiency.

Do you provide SKD/CKD assembly technical support?

Absolutely. For our partners in Southeast Asia and beyond, we provide full knock-down kits along with expert guidance to help you streamline local production and reduce import costs.

How do you ensure the quality of every shipment?

Every core batch undergoes rigorous testing for dimensional accuracy and magnetic properties before leaving our Hebei factory. We ensure all products meet stringent international efficiency standards.

What is your lead time and shipping process for Southeast Asia?

For our clients in the Philippines, Vietnam, and Malaysia, standard lead time is 7-15 days after drawing confirmation. We use sea-worthy export packaging (anti-rust treatment + robust wooden cases) to ensure all cores arrive in perfect condition.

Do you accept customized orders for new transformer manufacturers?

Yes. We welcome partners of all scales. Whether you need a single prototype core for a new project or bulk SKD/CKD kits for mass production, we provide full engineering support and flexible cooperation terms to grow with your business.

Request a Quote Today

Reach Us

Location:

B-2, Xiongan New Area Industrial Development Zone, Baoding City, Hebei Province, China

Email:

frank@chenfanelectricpower.cn

Phone:

+86 186-1777-5005 (Frank)
+86 138-3309-9713 (Nancy)
+86 19801628861 (ZALO)

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